Shipping & Delivery

Here are some things to know when placing an order with us!


We are a small owned business that currently hand-makes all products to order. Due to this: 

  • Please allow 3-5 business days for us to process your order.
  • Please keep in mind when ordering, items are processed only during our hours of operations (M-F 9am-5pm est). 
    • If an order is placed after 12 pm on Thursday, it does not start being processed until Monday morning at 9 am. 
  • If you want to edit your order, make sure to notify us within 24 hours of placing your order.
    • 718-783-8889 (Call or Text)


  • We use the United States Postal Service to ship all orders. Once your order is shipped, we are no longer in control of when your package arrives. 
    • You will receive a USPS tracking number with every order you place via email and/or text message. 
  • If you are placing an order during high traffic periods (i.e. the months of October-December or any other holiday), expect delays in shipping. Place orders well in advance to ensure the arrival of your order in time. 
  • International Orders
    • If you are having an order shipped outside of the continental US, please note that the USPS outsources its shipping to different carriers. 
    • For example, if you choose DHL at checkout, you will still receive a USPS tracking number. DHL just happens to be the carrier the USPS is working with to get your package delivered. 

PLEASE NOTE: The shipping time you see at checkout is different than processing time. Once your order has been placed, 3-5 business days PLUS the shipping time given at checkout should be used to calculate when you will be receiving your package.  

Local Delivery (Brooklyn, Queens & Manhattan)

Please note that we offer delivery on Monday's only at this time. Cut-off for Monday delivery is the Thursday before at 12 pm EST. If you would like to edit your order, it must be done by the previous Thursday at 12 pm EST.

In order to be eligible for delivery, your order must be $20 or more before tax. Orders of $100 or more (pre-tax) receive free delivery. 


SHIPPING NOTE: Please make sure the shipping address you provide is a full and sufficient address. Please do not forget Apartment, Suite or Unit numbers. If your package is returned to us due to an insufficient address, you will be responsible for shipping costs needed to resend your package.